Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity!
Avoid approaching any power lines that have fallen, even if you believe they are no longer conducting electricity.
If you come across a downed power line, dial 911 without delay. It's important to treat all fallen power lines as live and hazardous. These lines have the potential to electrify the surrounding ground and objects. Maintain a distance of at least 30 feet from any downed or partially suspended power line, as well as from any other item that could be energized. (Please remember to contact 911 solely if you visually confirm the presence of a fallen wire; refrain from assuming a wire is down solely based on a power outage.)
The Power Department strives to provide expedient and efficient response to restore power in the event of an outage. When outages occur, crews work 24/7 to restore power as quickly as possible.